Operators handle voice at scale and verify identity at the shop and online. SpearTrace checks recordings and identity media for cloning, replay and editing, and keeps the data inside the operator's network.
[ 01 / Paradigm shift ]
Target vs Reality
Current
Voice Is Trusted by Default
Customer-care agents and IVR flows accept a familiar voice. Cloned and replayed audio enters account-takeover and SIM-swap attempts.
Target
Voice and ID Measured
Audio and image sensors screen calls and registration media, and return reasons the agent or fraud team can act on.
[ 02 / Method ]
Operator verification workflow
01Capture
Call audio and registration media arrive from existing systems.
02Screen
Sensors run inside the operator's network.
03Signal
A reasoned signal reaches the care or fraud tool.
04Review
Fraud analysts examine evidence and record decisions.
Operator Screening Pipeline
Control planeAnalysis plane
01Call & ID Intake
AUDIO · IMAGE · VIDEO
Recordings and registration media are received read-only from operator systems.
02Seal & Hash
SHA-256 · WORM
The original is hashed and written to write-once storage. All later steps read copies.
03Sensor Bank
CLASSICAL · INDEPENDENT
Independent forensic sensors measure the file and report what they observed, with settings.
04Fraud Signal
SCORE + REASONS
Sensor findings are combined into a score that lists which sensors agree.
05Analyst Report
REPRODUCIBLE
Fraud analysts receive a report that another analyst can rerun.
Control plane / ACCESS · DECISIONS
Audit Log
Every access and decision is retained for audit.
Control plane / THRESHOLDS
Policy Rules
The operator sets thresholds and escalation paths.
Hover or tap a stage to inspect
[ 03 / Core systems ]
Core workflow
01 / VOICE01 / 03
VOICECLONING
Recorded calls checked for synthetic and cloned speech.
SPECTRAL · NOISE FLOOR
Listen with measurements, not ears.
SCREEN
Spectral and noise-floor sensors check continuity.
TIMING
Recordings are checked after the call.
LIMITS
Narrow-band codecs reduce detail, and reports state the channel.
02 / SIM02 / 03
SIM & IDREGISTRATION
Selfies, ID photos and shop-capture video checked before activation.
FACE · DOCUMENT · IMAGE
Screen before you activate.
SCREEN
Image and video sensors look for editing and synthesis.
SIGNAL
Findings return as a score with reasons.
LIMITS
Low-quality capture lowers sensitivity, and the signal says so.
03 / REPLAY03 / 03
REPLAY& SPLICING
Replay and spliced recordings in account-recovery flows.
ENF · RE-ENCODING
Verify the recording, not just the voice.
SCREEN
Re-encoding and hum sensors look for replay and joins.
EVIDENCE
Time ranges are marked on the spectrogram.
LIMITS
Network processing changes audio, and the report records it.
[ 04 / Reference patterns ]
Reference scenarios
CARE
Account takeover by phone
Recorded calls screened for cloned or replayed speech.
RETAIL
SIM-swap with edited ID
Registration images screened before activation.
ENTERPRISE
Executive voice impersonation
Audio checked before urgent payment or access changes.
[ 05 / Delivery & deployment ]
From design to delivery
Installed in the operator's data centre with an API for care and fraud tools. Nothing leaves the network.
Operators handle voice at scale and verify identity at the shop and online. SpearTrace checks recordings and identity media for cloning, replay and editing, and keeps the data inside the operator's network.
What changes compared with the current approach?+
Customer-care agents and IVR flows accept a familiar voice. Cloned and replayed audio enters account-takeover and SIM-swap attempts. Audio and image sensors screen calls and registration media, and return reasons the agent or fraud team can act on.
Can it run on-premise or air-gapped?+
Yes. Analysis runs on your own hardware, and the platform can be installed with no connectivity. Reports are exported as signed PDF and machine-readable JSON.
How do I start?+
Request a briefing by form, WhatsApp (+60 17-773 7302) or email (kumar@spearcompute.com). We scope a pilot on samples you provide.