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SPEARTRACEMedia Forensics
[ SECTOR 04 / 09 · TELECOM OPERATORS ]

TELECOMOPERATORS.

Operators handle voice at scale and verify identity at the shop and online. SpearTrace checks recordings and identity media for cloning, replay and editing, and keeps the data inside the operator's network.

[ 01 / Paradigm shift ]

Target vs Reality

Current

Voice Is Trusted by Default

Customer-care agents and IVR flows accept a familiar voice. Cloned and replayed audio enters account-takeover and SIM-swap attempts.

Target

Voice and ID Measured

Audio and image sensors screen calls and registration media, and return reasons the agent or fraud team can act on.

[ 02 / Method ]

Operator verification workflow

  1. 01Capture

    Call audio and registration media arrive from existing systems.

  2. 02Screen

    Sensors run inside the operator's network.

  3. 03Signal

    A reasoned signal reaches the care or fraud tool.

  4. 04Review

    Fraud analysts examine evidence and record decisions.

Operator Screening Pipeline

Control planeAnalysis plane

  1. 01Call & ID Intake

    AUDIO · IMAGE · VIDEO

    Recordings and registration media are received read-only from operator systems.

  2. 02Seal & Hash

    SHA-256 · WORM

    The original is hashed and written to write-once storage. All later steps read copies.

  3. 03Sensor Bank

    CLASSICAL · INDEPENDENT

    Independent forensic sensors measure the file and report what they observed, with settings.

  4. 04Fraud Signal

    SCORE + REASONS

    Sensor findings are combined into a score that lists which sensors agree.

  5. 05Analyst Report

    REPRODUCIBLE

    Fraud analysts receive a report that another analyst can rerun.

  6. Control plane / ACCESS · DECISIONS

    Audit Log

    Every access and decision is retained for audit.

  7. Control plane / THRESHOLDS

    Policy Rules

    The operator sets thresholds and escalation paths.

[ 03 / Core systems ]

Core workflow

01 / VOICE01 / 03

VOICECLONING

Recorded calls checked for synthetic and cloned speech.

SPECTRAL · NOISE FLOOR

Listen with measurements, not ears.

SCREEN
Spectral and noise-floor sensors check continuity.
TIMING
Recordings are checked after the call.
LIMITS
Narrow-band codecs reduce detail, and reports state the channel.
02 / SIM02 / 03

SIM & IDREGISTRATION

Selfies, ID photos and shop-capture video checked before activation.

FACE · DOCUMENT · IMAGE

Screen before you activate.

SCREEN
Image and video sensors look for editing and synthesis.
SIGNAL
Findings return as a score with reasons.
LIMITS
Low-quality capture lowers sensitivity, and the signal says so.
03 / REPLAY03 / 03

REPLAY& SPLICING

Replay and spliced recordings in account-recovery flows.

ENF · RE-ENCODING

Verify the recording, not just the voice.

SCREEN
Re-encoding and hum sensors look for replay and joins.
EVIDENCE
Time ranges are marked on the spectrogram.
LIMITS
Network processing changes audio, and the report records it.
[ 04 / Reference patterns ]

Reference scenarios

CARE

Account takeover by phone

Recorded calls screened for cloned or replayed speech.

RETAIL

SIM-swap with edited ID

Registration images screened before activation.

ENTERPRISE

Executive voice impersonation

Audio checked before urgent payment or access changes.

[ 05 / Delivery & deployment ]

From design to delivery

Installed in the operator's data centre with an API for care and fraud tools. Nothing leaves the network.

[ 06 / Questions ]

Common questions

How does SpearTrace help telecom teams?

Operators handle voice at scale and verify identity at the shop and online. SpearTrace checks recordings and identity media for cloning, replay and editing, and keeps the data inside the operator's network.

What changes compared with the current approach?

Customer-care agents and IVR flows accept a familiar voice. Cloned and replayed audio enters account-takeover and SIM-swap attempts. Audio and image sensors screen calls and registration media, and return reasons the agent or fraud team can act on.

Can it run on-premise or air-gapped?

Yes. Analysis runs on your own hardware, and the platform can be installed with no connectivity. Reports are exported as signed PDF and machine-readable JSON.

How do I start?

Request a briefing by form, WhatsApp (+60 17-773 7302) or email (kumar@spearcompute.com). We scope a pilot on samples you provide.

Bring the footage.Let’s verify.

Tell us what media you need to trust and where it has to be analysed. We will scope a briefing or a pilot on your own samples.

Request a briefing